Originally Posted by AZ Travels the World
It will usually show the seat on the map, but it will appear occupied. If there is a seat on the map and it appears available, there will be a seat in front of you -- most likely it's a 320 rather than a 319.
You're right: it did show a seat but it appeared occupied. In fact, every seat in coach had an 'X' in it, with the exception of one, but all other rows are available. How was I able to reserve and exit row? Is that capability limited to elites?