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Old Oct 2, 2005 | 4:24 am
  #1  
mbstone
 
Join Date: May 2003
Location: GEG
Programs: Motel 6 Club Avoir Le Cafard
Posts: 5,027
I Hate This Cheap-*** Rollaboard

I purchased a rollaboard from a company that is the pre-eminent maker of stylish, allegedly very sturdy brushed-aluminum luggage, attache cases, and specialty enclosures for expensive equipment. I paid $600 for the sucker. Come to find out that, while the aluminum case itself is almost indestructible, the handle is really flimsy -- within a month after my internet purchase, it came apart one day while walking through the airport, littering tiny pieces of -clear plastic- across the terminal floor. The manufacturer honored the lifetime warranty and replaced the entire case (after a delay of about a month or so). But the new case has the same poorly-designed handle, it might as well be made of balsa wood. Not only is the handle so fragile I have to treat it like eggshells lest it break again, it extends and retracts only with great difficulty.

The moral of the story: Don't buy a case over the internet based on the manufacturer's reputation -- especially Famous Brushed-Aluminum Case Co. Find a store and eyeball it.
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