As a multi-year Plat in both programmes, mostof what is posted above is correct, the one missing factor however is that when you actually travel and have problems DL is 100 times better to its Plats in general when there is a service issue, etc. God forbid you have a problem with KLM or even worse AF (cancelled flights, weather, etc.). i am not in any way saying that Dl is perfect but in general treats its Plats better than the FB bunch.