Originally Posted by sparker
I spend close to 200 nights in Marriotts per year, and have stuff shipped to the hotels all the time. I have NEVER been charged a "delivery fee" for any package. Ever. I would have refused to pay it if they had tried, and let them deal with the implications, by stating to the store I purchased from that I never received it.
You should complain formally to Marriott and Renaissance management, and demand they refund your $10.
Likewise. Respectfully, that is bulldada.
I have shipped boxes of items to myself, care of Marriott properties at the beginning of long-term assignments (where I check in for months at a time and don't check out until the conclusion of the project), and I have never once been charged such a fee.