Originally Posted by taneddy
I'd say the refund process works but you need to read all the very fine print.
Actually, not really, from what others have posted. The notion that it won't work on codeshares is, IMO, big print, and not fine print at all. Some of the fine print mentions fare classes, rules, restrictions, etc...and having them all match. The experiences I've seen here have not required that close an adherence, despite what the "fine print" says. So, I really don't think it's a "fine print" issue.
Cheers.