As an America West employee my advice is to call the America West reservation line starting 9/27 when the merger is official. Although if you have a customer related problem with an existing reservation call the regular USairways number, if booking a new reservation call America West res. number. America West does not outsource its reservation offices (PHX, RNO). Apparently my understand CEO Doug Parker does not like outsourcing. THey are looking into whether to continue operating overseas or not as my understanding US is getting a lot of complaints regarding the customer service from their outsource workforce. THe res. number for AWA is 1-800-235-9292