FlyerTalk Forums - View Single Post - Tales from the Phone Reservations Line

Sep 23, 2005 | 10:57 am

#5

925

Join Date: Jul 2003

Location: Seattle, WA

Programs: Marriott Titanium

Posts: 2,861

Quote:

Originally Posted by Arrzee

If the website behaves (I know that's a big IF), you should be able to make the ticket change online even though you didn't book it online. All you need is the 037- ticket number, or the credit card used for the booking, and it will pull up your reservation so that you can make the change to the segment you need.

See http://www.usairways.com/customers/t...etexchange.htm for info.

I've done it and it's worked. And from the sounds of it, the hassles of dealing with the finicky website might be better than dealing with outsourced Res.

I watched the tutorial, and think I know how to do a ticket exchange now. For a ticket NOT purchased on USAir.com, is there any way to load it in by ticket number or credit card used so I can see the itinerary online, and request upgrades and seat assignments?

Reply