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Old Sep 23, 2005 | 2:46 am
  #27  
Gaza
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25 Years on Site
 
Join Date: Feb 2000
Location: Edinburgh
Programs: Lowly BA Blue. One of the original easyJet Flight Club members and still am.
Posts: 4,319
Originally Posted by Lounge Suit Larry
I am not sure I agree with you on this. As I understand it, companies you have an existing relationship with CAN call you as long as it's not sales-related. In other words, my bank can call me if they need to check a transaction on my account they are unsure about, but they can't call me to sell me life insurance.
100% correct. I said this in my original reply. Some companies (including a large UK Bank) circumvent the rules by making a "service" call (for quite spurious reasons) and then get the customer to agree to opt-in for a sales call. It works well for them, although it does push aquisition costs up.

I am TPS registered and have been since it was introduced. However, I have no issue with companies that I have a relationship with calling me to discuss something that may be beneficial.
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