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Old Sep 22, 2005 | 6:16 pm
  #112  
Weatherboy
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Join Date: Mar 2001
Location: New York / Hawaii
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Angry CO has Screwed Me Over Too

Well, now that CO is shutting down IAH, I'm finally able to rebook my trip. Or at least I should have been.

Now CO can't reaccomodate me for 2 days and they refuse to rebook me in the first class I paid for. Only thing left is a coach flight in on Sunday which they've booked me onto. They won't even put me on another carrier, unless it's a CO-codeshare flight. The phone agents told me to go to the airport since they have more power to get me home than they do to see if any other possibilties open up.

Shame on CO for waiting to the last minute to deal with this mess --and shame on CO for not dealing with the mess appropriately. It was obvious since Tuesday that IAH would be negatively impacted by the storm --they should have been a little more flexible to allow for reaccomodations within their system yesterday rather than wait to the 11th hour to act today.
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