Originally Posted by COOLIO
A friend suggested while in the US (Im from the UK) you can get stuff ordered from amazon sent to the hotel. However, I have just read that the Renaissance in LV charge $10 per parcel. Anyone know if this will be the same charge at the JW Marriott LV as I'll be there soon and already ordered stuff. If I will be charged $10 a box I will have to cancel.
I spend close to 200 nights in Marriotts per year, and have stuff shipped to the hotels all the time. I have NEVER been charged a "delivery fee" for any package. Ever. I would have refused to pay it if they had tried, and let them deal with the implications, by stating to the store I purchased from that I never received it.
You should complain formally to Marriott and Renaissance management, and demand they refund your $10.
Steve