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Old Sep 21, 2005 | 5:50 pm
  #66  
iahphx
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Originally Posted by xyzzy
Don't get me started. If there is no availability in your special fare class on alternate flights they absolutely won't do *anything* to reroute until your flight is cancelled. At that point, being elite doesn't seem to matter much, as flights fill up fast (they're quite full these days without hurricane cancellations) and elite status means nothing to the standby list.

I knew I'd have problems both ways on my itinerary this weekend. They're only allowing one free change, so I took them up on it this afternoon for my outbound legs I figured that I'd rather have first crack at an alternate itinerary rather than wait until a few planeloads of people are all in the same boat scrambling for the few remaining seats (PHL->EWR and PHL->CLE in this case). There's almost no inventory left for my return other than via IAH. The aircraft is scheduled to arrive at SEA from IAH late Saturday night and depart for IAH at 12:30am Sunday. I doubt very much whether that will happen, but since it's not been cancelled and there's no other inventory other than a few Y seats available SEA->PHL I'm basically screwed.

I'm sorry, but this kind of behavior by CO is unconscionable. I'd contact your favorite journalist and/or public official. You can't try to tweak the last bit of revenue out of your system when there's a Cat. 5 hurricane bearing down on your major hub. You've got to move your pax to safety while you can -- without making them pay extra for the privilege.
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