Originally Posted by missydarlin
The BP was issued for the later flight. That the BP was not accepted for that flight appears to be an error on the agents part, which I would assume is why he was offered a VDB, a hotel, and the number to Consumer Relations for further discussion.
Clearly, that was no
VDB....I would definitely seek more compensation for BOTH denied boardings if this happened to me. Although as
keithguy pointed out, VDB compensation is usually more than that for IDB, this is still an IDB.
Also, you would think with a paid "F" the OP should be at least entitled to the Hilton.........
From the sound of it reporting from the OP, AS screwed up (and him) big time! Very bad showing for a "F" paying customer (the type that airlines should bend over for, even if it means downgrading an upgrader). And you wonder why "F" paying customers are disappearing, after you screw them royally....
