I didn't want this to get burried under 179 posts so I'm posting here. I went a little farther than confirming my reservation with the #800 number, but didn't waste my time calling the hotel directly. I've kept silent as there were some people working to insure my customer satisfaction behind the scenes. The hotel will quote a rate of $179 for those just showing up. If some of you check you will see that those who confirmed have had their rate "reduced" to $135. I have gone through specific channels that I won't post here (not because I am trying to be hold back) but because it just wouldn't be smart.

I only booked 3 nights with no additional stays so there was a lot of (and I'm quoting) "good faith room to move". And, I quietly began trying to work this out. I have been given 3 things 1) a DEEPLY discounted (not free)rate & a double upgrade if I keep the reservation. 2) A flexible voucher for a certain number of free hotel nights the next time I book with Hilton International 3) HHonors bonus points.

If you call the hotel directly & are told your reservation is "confirmed" AND there is "no problem" you have a BIG problem. The manager has only authorized them to reduce your rate to $99 per night & the staff will not budge. I suggest organizing your thoughts, having your Gold or Plat # ready & starting with Hilton here in the states. If you've booked a lot of nights, I doubt you'll have much success.

Just a heads up, not an admonishment people. So don't get mad.