As the use of English seems to be topical...
Why do we get this sort of nonsense on the final booking page? Is there some legal reason that mixed case can't be used? Or bullet points? Is it too much to ask to have this in a readable form? (Or, is that the whole point?)
CHARGES FOR CHANGES AND CANCELLATIONS
CANCELLATIONSBEFORE DEPARTURE CHARGE 20 PERCENT FOR CANCEL/NO-SHOW/REFUND.AFTER DEPARTURE TICKET IS NON-REFUNDABLE.CHANGESBEFORE DEPARTURE CHANGES NOT PERMITTED. WAIVED FOR UPGRADE TO HIGHER FARE. NOTE - MAY UPGRADE ENTIRE JOURNEY TO ANY HIGHER BA FARE. UPGRADING PERMITTED AT ANY TIME SUBJECT TO CONDITIONS OF THE NEW FARE. THE NONREFUNDABLEPORTION OF THE TICKET MAY BE USED AS CREDIT TOWARDS PAYMENT OF FURTHER TRANSPORTATION FOR THE SAME JOURNEY. IN EVENT OF UPGRADE - THE PASSENGER WILL BE CHARGED THE DIFFERENCE BETWEEN THE TWO FARES AND AN ADDITIONAL GBP100/EUR150. PENALTY WILL NOT APPLY TO INFANTS UNDER 2 YEARS OF AGE NOT OCCUPYING A SEAT. IN CASE OF UPGRADE THE ORIGINAL CANCELLATION CHARGE WILL APPLY IF THE UPGRADED TICKET IS SUBSEQUENTLY CANCELLED NOTE - PASSENGER MAY UPGRADE ANY PORTION OF THE JOURNEY TO ANY HIGHER CABIN. UPGRADING PERMITTED AT ANY TIME BUT ALL CONDITIONS AND PENALTIES OF INITIAL FARE CONTINUE TO APPLY. IN EVENT OF UPGRADE THE PASSENGER WILL BE CHARGED THE DIFFERENCE BETWEEN THE TWO FARES. PENALTY WILL NOT APPLY TO INFANTS UNDER 2 YEARS OF AGE NOT OCCUPYING A SEAT. IN CASE OF UPGRADE THE ORIGINAL CANCELLATIONCHARGE WILL APPLY IF THE UPGRADED TICKET IS SUBSEQUENTLY CANCELLED. WHERE THIS FARE IS COMBINED WITH ANOTHER FARE ON A HALF ROUND-TRIP BASIS THE MOST RESTRICTIVE PENALTIES CONDITIONS APPLY TO THE ENTIRE JOURNEY. VOLUNTARY CHANGES TO ROUTING NOT PERMITTEDAFTER DEPARTURE CHANGES NOT PERMITTED. WAIVED FOR UPGRADE TO HIGHER FARE. NOTE - MAY UPGRADE ENTIRE JOURNEY TO ANY HIGHER BA FARE. UPGRADING PERMITTED AT ANY TIME SUBJECT TO CONDITIONS OF THE NEW FARE. THE NONREFUNDABLE PORTION OF THE TICKET MAY BE USED AS CREDIT TOWARDS PAYMENT OF FURTHER TRANSPORTATION FOR THE SAME JOURNEY. IN EVENT OF UPGRADE - THE PASSENGER WILL BE CHARGED THE DIFFERENCE BETWEEN THE TWO FARES AND AN ADDITIONAL GBP100/EUR150. PENALTY WILL NOT APPLY TO INFANTS UNDER 2 YEARS OFAGE NOT OCCUPYING A SEAT. IN CASE OF UPGRADE THE ORIGINAL CANCELLATION CHARGE WILL APPLY IF THE UPGRADED TICKET IS SUBSEQUENTLY CANCELLED NOTE - PASSENGER MAY UPGRADE THE RETURN PORTION OF THE JOURNEY TO ANY HIGHER CABIN. UPGRADING PERMITTED AT ANY TIME BUT ALL CONDITIONS AND PENALTIES OF INITIAL FARE CONTINUE TO APPLY. IN EVENT OF UPGRADE THE PASSENGER WILL BE CHARGED THE DIFFERENCE BETWEEN HALF OF THE NEW ROUND TRIP FARE AND HALF OF THE ORIGINAL ROUND TRIP FARE FOR THE JOURNEY TRAVELLED. PENALTY WILL NOT APPLY TO INFANTS UNDER 2 YEARS OF AGE NOT OCCUPYING A SEAT. IN CASE OF UPGRADE THE ORIGINAL CANCELLATION CHARGE WILL APPLY IF THE UPGRADED TICKET IS SUBSEQUENTLY CANCELLED. WHERE THIS FARE IS COMBINED WITH ANOTHER FARE ON A HALF ROUND-TRIP BASIS THE MOST RESTRICTIVE PENALTIES CONDITIONS APPLY TO THE ENTIRE JOURNEY.VOLUNTARY CHANGES TO ROUTING NOT PERMITTED