<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by gutt22:
Generally, I have a lot of sympathy for FAs. I figure they have difficult jobs that are, quite often, aggravating and degrading in many ways. So I usually like to give them the benefit of the doubt. </font>
I do, too, and I have actually come to the assistance of a few who were being given a hard time by an unreasonably demanding or outright rude customer.
But it's these every day "pet peeve" retaliations that annoy me about FA's. It's the FA's job to deal with lots of personality types and level of flying/travel experience presented by customers. No one is holding a gun to their heads to stay in their jobs. Just as my job comes with its fair share of hassles and frustrations, it's their job to deal with all kinds of idiots and dumb people who are the traveling public. Somehow, I don't think it's their job to curse them within earshot of customers.
I couldn't imagine that these FA's, when applying for their jobs, don't gush about "how good they are with people," how "people-oriented" they are, how well they are "able to work with all kinds of people."
So what the hell happens to all of this once they get their wings?
You mention WN. My experiences with WN doesn't even broach any implication of unprofessional behavior, save for the corniest of corny, middle-America attempts at humor. But there's a big difference between corn-fed and trash ghetto.