Originally Posted by MKEbound
Um, that's the way it is supposed to be
Most airports who follow the SOP, my hometown of MKE included, don't have the shoe fetish that some airports do, as the guidelines clearly state that passagners
do not need to remove their shoes unless they(the shoes) a) set off the WTMD, or b) have a sole over 1" thick.
I work for airport ops and we understand that as of next week sometime if you have the shoes with the large soles and you don't want to take them off then you can have the etd screening done on them BUT if you alarm and it is your shoes and you don't take them off then you will get the whole wanding and limited pat-down so make sure they are medal free shoes. Also some other changes with selectee screening. I still am upset with the airlines and their laziness in not exempting a lot of the ssss on the boarding passes. They are the ones that select you, not TSA and when they don't exempt a soldier on a one way ticket or a couple rushing to a dying parents side on a last min ticket or a ticket change due to a cancellation it is bad. We get complaints from TSA because the airlines issues these tickets and they know the airline can over-ride this. We sometimes ask the person to go back to the ticket counter and tell them but most say it isn't worth the bother. We have a 99% satisfaction rate with our screeners, survey was done from a group for a week and they were very impressed with our group. We have a lot of elderly people in and out of our airport and they treat them great. Just hate that they get such a bad rap, we have a great group, maybe it is not the norm but we are happy with the job they do.