A few weeks ago when I was there, the sauce on my steak tasted and smelled funny but when asked, the server refused to exchange it. I didn't really bother and didn't eat it, and called for the bill a while later.

The waiter cleaning up the table jerked a whole small bowl of liquid butter on my Prada dress, and when I screamed, he said, very angrily, "I already said sorry. What do you want me to do?".

So I said, "Sorry isn't enough", and he stormed off. I called the manager and he got me soda water and napkins, but my dress was messed up beyond belief because the butter had been absorbed.

I wanted them to dry clean it but they said that it wasn't their policy to do so, and gave me a crummy calendar and rubbish coupons for compensation.

I paid the bill with a large note and they had to go to the money changer downstairs to get me my change, which ticked me off even more.

I will not be returning!