Originally Posted by Uniter
I think you're completely missing the big picture. I have a lot of choices of where to stay in DC -- even within the Hilton family. Being awoken twice at the same hotel in a month from a faulty alarm system is something that would keep me from going back there - is that greedy and selfish? No, it's part of being a good consumer.
1st of all, I's be happy alarm worked. Yes, I have been sent downstairs many times over the years.
Was alarm faulty, or did something set it off???
That said, I'd still ask for something. Never hurts to ask, and you might get surprised.