I'm sorry if I am posting this request in the wrong place, but I don't know where to find this info. We are new to the frequent flyer miles programs, and don't know how to go about getting free flights. I thought it was an automatic thing once enough miles accumulated, but I gather from these boards, that upgrades are more likely. Can anyone direct me in how best to get a free flight?
we have enough miles ammassed to fly from East Coast to Hawaii, and would like to do that next year...but need to know how?!!