Trust me when you hit bad weather in PHL (or anything in PHL for that matter). Or have any problems at any airport they will be your saving angel. At least they have been for me. I talked to Cathy (I always ask for her extension when I call the CP desk) and she told me ANYTIME I have a problem anywhere to call her for help. She said if any US GA or TA is giving you trouble call me.
I have taken advantage of this as there were a couple of times I came across some TA's one from Montreal and one time I was in Germany. I called the CP desk and lucky for me Cathy was there both times. Cathy told me to just step aside in line but to stay at the front desk where I was. Moments later the desk agents phone rang and my problem was taken care of. I have talked to Cathy a few times. I think one of the reasons she might remember me is that I have a very UNIQUE last name that no one can really forget.
If you come to like a certain CP agent get their first and last name. When you call the desk they can transfer you to them if you want. It might require a little hold time but they will do it for you. I love the CP desk.
T
Originally Posted by goflyme
Well,
After years of flying with Airways, I finally hit cp status today. Can anyone tell me the main difference besides the 7 days for upgrade?
I know people talk about the cp desk and liasions, but honestly I don't think I've called the gold desk more than once a year.
Thanks, any info would be nice.