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Thread: What are BF concierge empowered to do?
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Old Sep 12, 2005 | 1:33 pm
  #6  
vincom
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Join Date: Jun 2004
Location: EWR (Wayne Township, NJ) and PHX
Programs: CO OnePass Plat and SPG - Plat, Marriott Plat (don't use -it's a comp), AmericaWest CP
Posts: 4,810
Originally Posted by joebeenyc
Been my experience these red coats can do just about anything they want. From what I have seen they practically own the flight adjusting seating and bumping/op-up people as they see fit.

Red Coats are different than Business First Concierges - who wear grey coats...

-Vincent
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