I got my Hertz Gold card when I got the Amex Centurion. I decided start trying Hertz since with the discount the rates were competitive.

These have been my experiences, all at the Atlanta Airport:

April, 2005: Worked perfect. Name on the wall, car in the slot. No Problems.

June, 2005: No name on the wall, waited in line, finally got car, loaded it up with four teenagers and 8 huge suitcases. Get to gate, wrong contract was left in car. Had to go back, wait in line, get new car, unload, reload. No offer of compensation.

July, 2005: Exactly the same as June. Wrong car, etc. Got $50 voucher after using the "F" word several times. (Remember Steve Martin in Planes, Trains, and Automobiles? Similar to that.)

September 2005: Learned about Avis Discount Coupons on FlyerTalk Forum. Cut Hertz card up into little pieces. Cancelled all future Hertz reservations and replaced them with Avis at 30-40% less cost.