Originally Posted by dogsknob

Trust me, I called them back as many times as I could, which was whenever it was possible to get hold of a phoneline. Everyeone argued that Global Assist was linked to travel insurance, and as the underwriter for the travel insurance had decided it was an act of god, none of it paid up or kicked in. Couldn't claim anything, not even the extra hotel, transportation or flight costs we incurred.