Originally Posted by schriste
BUT everyone I know that flies more than once a decade does belong to one or two ff programs and does expect their flights to earn mileage.
I'll agree that many of those infrequent fliers may assume that their flights will earn miles. But I doubt that most of them would do more than shrug upon learning that a certain flight didn't earn miles. And I really doubt that they would go ballistic and have their entire corporate travel policy changed - to their own detriment - because of this lack of miles.