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Thread: Who do I complain to?
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Old Sep 9, 2005 | 8:54 am
  #4  
inlanikai
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20 Years on Site
 
Join Date: Dec 2002
Location: LI, NY
Programs: AA EXP, AAdv since Day One
Posts: 2,702
There is a very specific policy by AA on refunds, cancellations and changes:

http://www.aa.com/apps/netSAAver/Vie...omotionContent

You may want to read it and see how it applies to your itinerary. If you were elegible for a free change under this policy, sounds like its time for a new TA.
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