FlyerTalk Forums - View Single Post - Northwest Airlines ranked last in customer satisfaction survey
Old Sep 8, 2005 | 7:24 pm
  #33  
Radiocycle
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Of course, you could also look at Intl Fleet age

Numbers can say whatever you want them to say, It would be interesting to rate the average age of the a/c currently in Intl service (for these 8 carriers)

With the B757-300's, A330-300/200's, B747-400's and DC10-30's I suspect NWA did OK.

Anyone have the stats?

RC

Originally Posted by keithguy
Suppose that this point is conceded, here's the ranking of airlines that "fly internationally and have alliance partners":

1. Hawaiian Airlines 79.9
2. Alaska Airlines 77.8
3. Continental Airlines 75.1
4. Delta Air Lines 73.5
5. American Airlines 73.0
6. United Airlines 72.4
7. US Airways 72.2
8. Northwest Airlines 72.1

Hmm... what do you know? Still last.
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