FlyerTalk Forums - View Single Post - Pending need for Katrina/customer service patience...
Old Sep 8, 2005 | 1:30 pm
  #4  
Marathon Man
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Join Date: Nov 2002
Location: BOS, MHT
Programs: AA ltg, B6, DL, UA, AS, SPG/Marriott Plt, HH, Hyatt
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Originally Posted by ponycyndi
I do understand that many things will be affected (yes, gas; mail/shipping; airports;etc) It really burns me that anyone would use this as an "excuse". I still hear the "since 9/11....." story, when they weren't anywhere near NY, and didn't know anyone personally affected by it, and they have no idea what it means to have your life changed by such a disaster. Just cause your company cut back travel does not mean you can use that as an excuse 4 years later. Please.
Agreed! And then I would tell them about my flight 11 father and that would normally get them to shut up. MM
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