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Old Sep 7, 2005 | 3:12 am
  #13  
bertheike
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Originally Posted by demue
So I guess I'm waiting for "seat disaster" to strike this Friday on LH782 MUC-BKK which is a A343 with New C and Y. It is full to the brim with C0 D0 Z0 and doesn't have an F-cabin so if the seat fails it means no chance to switch (well except to Y ). Gotta love it. Glad my return is on SQ SIN-FRA.

How this seat ever made it through product testing onto the aircrafts is beyond me. Last time I had new C was LH776/777 FRA-SIN-FRA (SQ J sold out - wonder why) and on both legs the seat had problems (IFE reset 4 times, Seat stuck in upright position on a night flight - fixed after 2 hrs.). Go figure.
Any idea how they have to compensate, if this happens with a seat on a night flight ? Not what they offer ( some miles ), I would like to know what they have to pay in such a case.
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