Originally Posted by Points Scrounger
Anyone have the number to fax in receipts? It's a holiday so they're closed, and are likely to be very busy tomorrow (as well as having a standard procedure of callers giving name, address and airline# for any contact beyond "Hello").
As I recall, there's no ONE fax number for receipts: It depends on who is handling your case and/or which partner program of iDine it is.
You also don't ALWAYS have to send in receipts.
If you don't want to deal with phone people tomorrow, you might want to try emailing them. Go to the Contact Us page of whichever partner program it is that you have the non-posting with, and there should be an email address there. For AAdvantage Dining, it says:
Email:
[email protected]
(Please include your full name and AAdvantageŽ membership number in your message. For security purposes, please do not include your credit card information in your email.)
Btw, recall that they don't need your FULL credit card number, just the last few digits. So if you're not concerned with sending that by email, you could try to see if you can get the whole thing resolved by email.
Better yet: If you can scan your receipts (after blocking out all but the last part of the credit card number, in case the receipt shows the whole credit card number, which these days they generally shouldn't), and attach that to your email, perhaps that could take the full place of faxing?
(It's been quite a while since I've had to fax. The only time in the past year when I had a missing post they saw it on their system and reminded me that the restaurant doesn't allow iDines on Thursdays and that dine was on a Thursday; I'd forgotten since I'm near that restaurant only on Mondays and Wednesdays most weeks.)