Originally Posted by aristoph
So BA have shifted my partner and me from the A/C seats for a forthcoming CE flight. I know this happens but is there any point in complaining? You think they would at least have the courtesy to send an email to tell you - whenever I make a seating change through MMB it sends an email to confirm it. Just good manners! Rant over.
This has happened to be b4. No use complaining or trying to get it moved back - they will quote "change of aircraft" nonsense at you.
Am curious to know though whether it's a system glitch that allows others to grab your seats, leaving you without your assigned seats. Or whether it is BA staff that un-allocate your seats, to accommodate some higher ranking customers that say they want an A and C seat.