From time to time, I'll get a reservation agent who will look at the PA upgrade list in advance but ONLY for international flights.

When and if they look at the list I have received three stories saying the following

1.) "Sir, I cannot access the PA list"

2.) "We can see who is on the list, but we have no idea what priority number you are on the list because it is just sorted alphabetically"

3.) "Sir, I see that you are a 1K and using a SWU to upgrade but there is one Premier Executive ahead of you because they waitlisted on the PA list first"

Which is the case? Or is there another answer?? I have had some international agents swear on a stack of bibles they CANNOT access the PA list at all. Others say they can see it, but have no idea what priority I have because it is alphabetical by last name Others who say it is sorted only by time added to the list??
Help!