FlyerTalk Forums - View Single Post - GM gets how long to respond to complaints?

Aug 31, 2005 | 10:27 am

#3

vickiburton

Join Date: Jan 2003

Location: Chattanooga TN USA

Programs: HH Gold, MR Silver, PC Platinum, CC Gold

Posts: 500

After two weeks, I received a short reply from the GM. "...sorry you were disappointed...we'll do better next time you stay with us..." I did not find that adequate.

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