Originally Posted by ARZ
Just cannot believe that CO reps get away with that. Was his "riff-raff" quote published anywhere? I mean, we're all thanked for our loyalty and choice in picking CO 3 or 4 times a flight.
That jacka$$ should get the can for that nonsense.
I disagree. It's a touchy subject, and we know it, but kudos to CO for being up-front and not sugar coating it.
The "riff-raff" term was coined here on FT, by FTers, not CO. In hearing of CO's response, they referred to it as the "so-called 'riff-raff' Plat" because they didn't devise the term.
I'd much rather hear their real thoughts on a subject than a sugar-coated, evasive answer.