Originally Posted by canuck_in_pa
There's definitely a difference. Last time I couldn't see any flights out of my wife's and my son's accounts: I had to book all 3 tickets out of mine
I didn't try calling though... Not sure if that would have made a difference. Anyone?
Elite standard reward comes from a whole different bucket than non-elite, M vs. G. Once G is sold out, only elite pax can use the standard reward. Web availability should be the same as on the phones, having said that, I do believe there is a lag in updating availability on the web vs. the phone that can sometimes benefit the passenger.