Originally Posted by wintersummer
I have booked Tampa Airport hotel on date that it is sold out. I'm Plt but have never had to use the room availability guarantee before. In making reservation, first attempt came back giving me alternative locations. I started again, and system came back with message about hotel being sold out but because of plat level, a room would be available. I booked it.
I guess I've always thought that sold out didn't really mean sold out. In doing reseach, there seems to be football game that weekend. So, should I worry about really having a room? Do they move someone else to give me a room? Just how does this "guarantee" work?
In the past I booked 3 different rooms in Miami during the MTV awards (2004)via the internet and had no problems getting them. I did check before without entering my MR# and got the message that no rooms were available.
Has anyone not been able to get a room? I image that they would move someone else as it would cost $$$ for Plat members.