
Choice Hotels botched it - stay clear - don't be duped
I stayed at three Comfort Inns and one Rodeway Inn during 5/29-6/3 and none of them posted to my WN RR account.
Before I made the reservations, I set my preferences at Choicehotels.com to give me RR credits not points.
When I contacted Choice Hotels, I was told that they posted points to my Choice Privileges account, not to RR. I explained that every time I checked in, I used my Southwest Visa and presented my RR card. Every time, without fail, I was told that Choice Hotels doesn't give miles.
Rather than wear myself out trying to explain the RR concept, I figured once the charges went thru, the preferences I set at their website would prevail.
WRONG.
They are still running this promotion. If you are contemplating using it, I would say, forget it... the people at the front desk won't know about it, the website preferences don't seem to mean anything, and their customer service reps and supervisors seem powerless to change it once it has posted.