Lihue,

I took the time to read the contract of carriage on the AQ website. In there you'll find that AQ promises to give announcements at 15 minute intervals if flights are delayed.

You didn't hear the announcement, I never heard an announcement. AQ appears to be neither talking nor listening.

I really don't want to go through the time and effort to be sending a letter when it's going to get the PR shuffle.

Maybe it's just time to vote with my pocketbook and feet.

Thanks for your experience.