Originally Posted by johan rebel

There was a link on both the Dutch and Swedish KL websites, at least until the end of July. Clicking on it opened a window where you were asked to fill in your name and e-mail address. Upon completion you received an electronic voucher by e-mail. Upon activating the voucher you were asked to confirm your name & FB number, and had to enter the PNR of a flight booked online with KL. You were offered a choice of rewards, one of which was 500 FB miles.

The first time I tried to cash in a voucher I just got an error message. An e-mail to KL E-services got a prompt reply. I was told they had forwarded my mail to FB! No prizes for guessing whether I ever received a reply.

On all subsequent occasions I was successful, except for the minor fact that I have yet to receive the miles!

Johan