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Old Aug 18, 2005 | 4:46 pm
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Xyzzy
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Originally Posted by mommyistravelin
I attempted to ask for 100% but they denied.
What other options to do i have. I travel to fort worth at least 3 times a month for business. Does anyone have another hotels for refer? I will never stay at this property again
They denied giving you the 100% satisfaction guarantee?!?!? Perhaps 100% doesn't mean the same to them as it does to the rest of the world. I would call guest relations right away! Their denial would certainly push me FAR over the edge from satisfied to unsatisfied. If a guest is not satisfied the guarantee applies, for any reason. Call 1-800-445-8667 and ask for guest relations!
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