FlyerTalk Forums - View Single Post - Hilton Honors and E-Rewards: The Definitive Thread
Old Aug 18, 2005 | 2:54 pm
  #156  
Mary2e
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Join Date: Jul 2001
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After reading Littleleaguemom's note, I sent the following to e-rewards. I will post back when/if I hear anything.

I have recently learned that your system is no longer allowing awards from 2 different e-reward accounts to be posted to one Hilton Honors account.

Hilton Honors allows 2 members in the same family to share a single Hilton Honors account. It is called a mutual account. It is in both individual's names.

It is my understanding that your system will not allow 2 e-reward accounts that share the same hilton honors account to both redeem into the Hilton Honors mutual account.

This is remarkably unfair. Hilton allows us to combine our earnings and if we did not have this combined account, e-rewards would allow us to post to our individual accounts.

In addition, your terms and conditions state:

"Redemption of this reward is limited. You may claim one Hilton Honors reward per 90 day period."

We are, in fact, claiming one reward each. The only difference is that we are using, as permitted by Hilton Honors, one Hilton account.

Please reconsider this issue. Thank you.
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