Originally Posted by JONEZY00
No. BA is giving you miles as a goodwill/PR gesture. Bottom line the only action which they are required to do is get you from point A to point B. If they fail in that effort they are required by law to compensate you, but they have not obligation to compensate you for the lack of Perrier Jouet, Johnny Walker Blue and Canapes. Though at the time you (and I for that matter)might think so!
OK, then, if you were flying on BA on a First fare in excess of GBP 7,000 from LHR to SYD and you were made to check in at the WT check in with a 90 minute wait, were told you can only check in 23 kgs as hold baggage, were offered no fast-track through immigration or lounge access, no priority boarding, were stopped because your cabin baggage was more than 5 kgs, were given a broken seat that did not recline, offered no food or drink or IFE, BA would have satisfied their legal requirement and were under no obligation to offer you any compensation?