Originally posted by wharvey:
I believe it should just be ability to upgrade one person WHO IS ON THE SAME PNR.
What about when myself and my companion are on different PNRs? eg. I'm doing a RTW ticket and she's doing a standard open-jaw ticket, but we're both travelling together for these sectors and the airline has no way of hooking the PNRs together.
This is one area I'd like to see improved in reservations systems. Once you have two people travelling together on different PNRs, the airline seems to have no way of marking that you are together.