Originally Posted by bnrdad
If CO delivered the bag to the bag claim at EWR, they may claim they are not responsibile if another passengr left with it. After all, technically, CO didn't "lose" or misdeliver the bag. Their baggage policy states "Continental's liability is for any form of damage as a result of loss, damage or delay in delivery of customer's personal property....."
I don't see how CO delayed , damaged or lost this bag.
Let us know how this turns out.
What if the bag was stolen or the guy who took it never returned it....it would then become a lost bag. Or does the airline have a way of tracking where it was lost and passing liability to the airport?