FlyerTalk Forums - View Single Post - how to get reimbursed for expenses due to lost luggage?
Old Aug 17, 2005 | 4:18 pm
  #5  
bnrdad
 
Join Date: Dec 2003
Location: 160 acres in paradise
Programs: CO Plat, DL Million Miler
Posts: 502
If CO delivered the bag to the bag claim at EWR, they may claim they are not responsibile if another passengr left with it. After all, technically, CO didn't "lose" or misdeliver the bag. Their baggage policy states "Continental's liability is for any form of damage as a result of loss, damage or delay in delivery of customer's personal property....."

I don't see how CO delayed , damaged or lost this bag.

Let us know how this turns out.
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