Interesting!

I agree with Bill. The companion wrinkle is interesting. If the companion was my wife, I would expect I would sit with her wherever. If it was a business companion then I would expect another 100k should get the finite seat (If he/she was with their spouse I would also defer!)

The agent obviously would need to be told the circumstance.....and this might already be construed as becoming a nag.

I am also intrigued by the issue of profiling the pnr. What do you mean by
"tracking" the calls? Do you mean that a notation is made by the agent each time a call is made on that pnr or is it somehow automaticallly tracked by big brAAther?



[This message has been edited by GreyOwl (edited 02-25-2001).]