Originally Posted by martian
Ryanair are actually the most profitable carrier in the world and they still managed to give away 2 million free seats last year. How do they do it?
Actually, mostly by charging pax like WHBM. A goodly chunk of the airline's profit is made from the last handful of seats sold on each aircraft.
You can see the same thing if you look at Independence Air's rationale for leaving SJC (widely published). They couldn't get many last-minute full-fare paying pax to buy the last few seats on those flights, so the route didn't make much money. However, at SFO, they can - so SJC got the chop.
In contrast, the free seats tend to be on flights that would never have been full anyway, or to be seats which would otherwise have been sold for very little money anyway - so the actual cost of the promotion is relatively small.