I would have to agree with you on the comparison with SK's "updated" customer service culture vs UA. This April, when I last flew them, it was an absolute letdown over previous experiences. SK has really gone down the drain.
Originally Posted by UA 882
Oh, and before I forget - inflight business class on UA is MUCH MUCH better than SK! Fine, the inflight entertainment is a little more dodgy on UA than SK, and there aren't any games, but the seats are much, much, better, the food is absolutely fabulous (in comparison)...
I'd have to disagree with you on the food. I liked it better on SK C...