Two years ago I moved from CVG to CLE. At the time, I was SM at DL (zilch with CO). CO matched my DL standing with OnePass Silver status. I just had to fax CO a copy of my most recent DL Skymiles statement.

You can e-mail CO at: [email protected]

For regular mail the address is:

OnePass Elite Customer Service
RCHOP
P.O. Box 4757
Houston, TX 77210-4757