i have been flying almost every week and without exception, have been delayed on every trip. plus the last three times i have lost my luggage.

i wasn't really upset until this weekend tho'. i was flying my wife in to PDX from SBN on a surprise date in portland. i was on a business trip and thought it would be cool to bring her out. on the way out i was delayed for hourse because of mechanical issues and then a storm.

of course, on the way out her plane experienced "mechanical" delays for several hours which they later changed to "weather." so instead of getting in 11ish i picked her up at 1:40am. delays don't really hurt me because my company will pay for a hotel, meals, worldclub, etc. however, she was stuck sitting in msp for hours. that pissed me off.

however, when i flew back yesterday and they busted my suitcase the AZO agent told me that because it was a strap, they really couldn't do anything....but he gave me a $50 voucher because i probably have been inconvenienced lately and appreciated my business. ^