FlyerTalk Forums - View Single Post - Grand Hyatt Scottsdale Resort (formerly HR at Gainey Ranch) REVIEW - MASTER THREAD
Old Aug 14, 2005 | 7:11 am
  #38  
Muerz
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Join Date: Nov 2000
Location: Hotel Guru
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I just returned from my vacation at the Hyatt in Scottsdale and I have to say that it is a great hotel with minor flaws. We were given room 3021 and I don't understand those who always say that the rooms at this hotel are tiny. While they certainly aren't suite-like, they are above average of what I'm used to in Europe. The room was only steps away from the RC Lounge which was of course closed. No problem for us, since we got continental breakfast coupons from our tour operator (yeah I know, no points nor stay credit, but a price difference of 1000+$ in my favor ). Construction noise from the lobby really is not a problem, in fact we did not see a single worker nor were we disrupted a single time during our stay. The public spaces are really very nice although I must say that I prefer a river pool area with grottoes and so on (if you like these too, check out the Westin in Scottsdale or the new JW Marriott Great Lakes in Orlando!!!). The main pool is noisy with many children fooling around but well, that is no problem to me. For those who don't like children, there is an adult-only pool. Vu Restaurant is also very nice, we didn't eat at the other restaurants.

But what made this stay at an otherwise good hotel bittersweet is the breakfast which is just ridiculous. The coupons I got are worth a continental breakfast which costs 13$. Do you know what you will get for 13$? A muffin, a pastry and a croissant as well as a glass of OJ and coffee. 13 bucks! Are they crazy??? And it wasn't even possible to use the coupons to order pancakes or eggs, which by the way are less expensive. Also, one morning there were 45-60 minutes waiting time to get a table for breakfast. Impossible for an hotel like this! What I do not understand is that if such things happen at a Hampton Inn, guests are angry, at the Hyatt they even didn't say a word. Also what I didn't like was the very limited menu of the pool bar, they didn't even have burgers or pizza. What a shame!

Last but not least, a few restaurant tips from me:
Mortons at the Kierland Commons,
The Roaring Fork at 4800 N Scottsdale Road,
Zinc Bistrot at the Kierland Commons,
Breakfast Buffet at JW Marriott Camelback Inn,

Worth mentioning: Rawhide Western Town Steakhouse - not that the food is particulary good, but the ambience is really nice
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